Enterprise Content Management

With important data available in just one or two clicks, employees can act quickly and make optimal decisions.

Enterprise content management ensures associates have the information they need at their fingertips, maximizing productivity and enhancing responsiveness to customer needs. Many stored documents are never used, often duplicated, or difficult to find. As a result, employees waste their time looking for information and recreating documents.

Further, because associates are uninformed, they’re held back from performing at their highest levels. For example, if a customer service representative first hears about a new product from a prospect, he or she scrambles to catch up and will likely be unable to help. Thus, a potential sale is lost in the information abyss.

Our Services

We take a strategic approach to ensure critical information is captured, stored, managed, safeguarded, and remains easy to find and access. This means taking a bird’s eye view of your company’s processes and goals to develop a strategy for content management solutions.

With web content management software, we can:

• Streamline your information processes for greater efficiencies.
• Ensure uniform labeling of documents, pictures, videos, employee information, and data so they’re easy to find.
• Set up archiving policies so associates don’t spend time wading through piles of old information.
• Create a version control system so everyone knows which is the latest version of a document.
• Generate workflows that ensure documents receive required approvals before they are published.

With important data available in just one or two clicks, employees can act quickly and make optimal decisions.

Very few builders start building a house without a blueprint because they know they’ll run into problems. Think of iwayQ as your enterprise content management (ECM) architect. We uncover your needs and map out a plan to ensure your content lives in a home that fits with the way you want to do business.

Whether you need an out-of-the-box or customized CMS solution, we’ll implement it to seamlessly integrate into your business environment.

Solution options include:

• NET CMS
• Open Source CMS
• Microsoft CMS
• SharePoint CMS
• PHP CMS

Why iwayQ?

As an IT partner and solutions provider, iwayQ will help you follow your objective and implement strategies that are unique to your business to see it through to completion – we don’t just follow instructions, we unleash the full potential of your vision. iwayQ employs a global team of more than 100 skilled developers and consultants who approach every project holistically, giving full around-the-clock attention to understanding our clients’ needs and providing comprehensive, scalable and extensible development roadmaps.